Customer Service FAQ
Thank you for visiting our website. If you need additional assistance, please contact us in any of the following ways.
- Telephone: 502-222-5631. We are available to assist you Monday through Thursday from 9:00 a.m. to 5:00 p.m. Eastern Standard Time. If you call and the answering machine comes on, please leave as detailed a message as you can. It is helpful if you include your full name and ZIP code and your subscription record number if you have it available. Be sure to leave your phone number. It is also helpful if you spell your name for us. We will call back as soon as possible. The office is closed on Fridays and major holidays.
- U.S. mail: Glass Patterns Quarterly Magazine, PO Box 69, 8300 Hidden Valley Rd., Westport KY 40077.